Author Topic: ***READ FIRST*** Connecting to the Stream: TCP Ports  (Read 26 times)

Offline fusionhq

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***READ FIRST*** Connecting to the Stream: TCP Ports
« on: September 26, 2017, 12:43:59 pm »
One of the most common issues when listeners cannot connect to our station is because the port it uses is being blocked by a firewall. Any open port on your computer can put your computer at risk, so many firewall systems will close all the ports that are not absolutely necessary. Internet Radio relies on different ports to broadcast several stations from the same server, so usually the default setup is using a port above 1024. If you are unable to connect, there are two suggestions I can make here:

  • Try our player in your browser. Click on the "Listen Now" button on our homepage and a lot of times your browser will make the connection using the browsers port (port 80) and you will hear our stream. However, some firewalls are able to detect that the stream is actually being forwarded from a different port and will block it. If this doesn't work, then try the next item.
  • As this is becoming a more common issue in today's world of viruses and malicious code, we have activated with one of our streaming providers and listening proxy. Bascially, what this allows is that you can connect with your regular music player and it will grab our stream from port 80 (the most common port for your Browser and almost always unlocked). Click to listen via the proxy server or click the last playlist button on the right of the main website screen (looks like a door).
  • For most players, if you download this playlist file from our downloads section, it will play in most situations, the last entry also will attempt to use the proxy stream (in step 2 above).

By following one of these steps, it will solve almost 90% of your issues connecting -- but if you are still having trouble, please contact us and we will do our best to get you rockin' to our stream.
« Last Edit: October 20, 2017, 12:34:48 pm by fusionhq »
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